A single point of contact
One contract covering all services, and one reporting channel around the clock.
AUN ALUSUL — an integrated facility management partner
AUN ALUSUL Facility Management (عون الأصول لإدارة المرافق) operates, maintains and cleans residential complexes and manages their owners’ associations — under one contract and one accountable party.
The idea
Facility management goes beyond maintenance
Maintenance repairs faults; facility management keeps the building, its systems and its services in continuous working order.
It rests on asset inventory, scheduled preventive maintenance and consistent documentation — reducing faults and extending asset life.
Operating model
Integrated facility management with one accountable party
We bring operations, maintenance, cleaning, technical systems and owners’ association management under one administration, delivering efficiency in execution, clarity of accountability and ease of follow-up.
Less administrative load on owners
Unified management of contracts and follow-up, with a periodic summary in a single report.
Comprehensive, unified accountability
A scope of work defined in the contract, with published, measurable service levels.
Transparency and a permanent record
A documented record of every asset, report and action, open to owners’ review at any time.
Domains
Four interconnected operational domains
The domains work as one system: each report is routed to the responsible domain and followed up until it is closed.
Facility management
Asset inventory, equipment condition and inspection cycles.
Owners' association
Management of the owner register, shares, fees and resolutions via the Mullak platform.
Maintenance
Report intake, work orders and scheduled preventive maintenance.
Cleaning
Periodic scheduling covering all shared areas, with ongoing performance assessment.
How we work
Working principles
01
Full documentation
Every task is documented: who carried it out, when, and which parts were replaced.
02
Prevention before repair
Preventive maintenance schedules published in advance to reduce faults.
03
Clear reporting
Periodic reports designed to support the owners’ association’s decisions.
Request an assessment visit
We visit your site, assess its needs, and propose the appropriate scope of work.