Licensed by the Real Estate General Authority — FAL

Facility management, done properly

We deliver integrated, professional facility management and operation services that sustain your real-estate assets and raise their operational and financial efficiency to the highest standards.

Aun facility management system

Our services

Operation, maintenance and cleaning under one roof

One contract and one accountable party instead of scattered vendors — so no fault begins with "whose job is this?"

Daily cleaning

Routine cleaning of indoor and outdoor common areas using environmentally friendly materials.

  • Environmentally friendly materials
  • Unannounced inspection rounds for quality control
  • Monthly reports with before/after photos

Deep cleaning

Comprehensive periodic cleaning of areas daily service does not reach.

  • Addresses what routine cleaning misses
  • Raises the periodic cleanliness baseline
  • Preserves the compound's overall appearance

General maintenance

Continuous monitoring and maintenance of systems and facilities, spare parts included.

  • Ground and elevated water tanks, and septic systems
  • Plumbing and general technical works
  • Air-conditioning cleaning and servicing
  • Spare parts covered under defined contract items

Operations

Daily operation of shared facilities with ticket intake and on-site support.

  • Shared facility supplies (tissue · water · air care)
  • Daily intake of owner complaints and observations
  • Shared-facility booking management
  • A dedicated project manager on site
  • Water and sewage tankers when required

Landscaping & irrigation

Daily care for trees and green areas, including mowing.

  • Full daily irrigation of trees
  • Maintenance of plants and green areas
  • Preserving the compound's visual appeal

Pest control

Treatment of indoor and outdoor common areas, four visits per year.

  • Corridors, planters and drainage basins
  • Septic pits, light wells and lift machine rooms
  • Basement and outdoor parking, drainage outlets
  • Schedule: 4 visits per year

Air-care systems

Daily operation of scent systems across shared facilities.

  • Daily air care in all common areas
  • A consistently fresh environment

From report to action

Maintenance requests reach the field instantly

The moment a request is sent from the owners' portal, the operations team receives it on their on-site devices — no middlemen, no phone chains, no "whose job is this?".

An Aun technician receiving a maintenance request on a tablet

Maintenance request received ✓

Why AUN ALUSUL

What sets us apart is not the service list but how it is managed

One accountable party

Multiple vendors mean every fault starts with "who is responsible?". We carry full accountability, and the client deals with a single point of contact.

Every ticket leaves a record

Tickets are logged, assigned and tracked to closure. No complaint is lost in a phone call, and no dispute over what was done and when.

Reports that are read, not just sent

Monthly reports with before/after photos, plus unannounced inspections that measure actual quality rather than declared quality.

Owners association expertise

Post-handover facility management differs from a maintenance contract: recurring fees, ownership rights and formal minutes. We work within that framework.

Regulatory standing

Licensed and officially registered

Facility management is a regulated real-estate activity in Saudi Arabia. Contracting with a licensed entity protects your rights and makes the contract enforceable.

FAL Facility Management Licence
3200000878
Issuing authority
Real Estate General Authority
Valid through
27/07/2027
Owners associations platform
Registered on "Mullak"

A free facility management consultation

Our team reviews your facility's current state and delivers practical recommendations to improve performance, reduce cost and raise service quality — residential or commercial.

Request the consultation